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Value creation
                  Snapshot of the capitals           With market leading brands in the   powerful and deliver on their promise.
                                                     salt, pulses, and spices segment, Tata   Impactful campaigns such as “Sawal
                             Financial capital       Chemicals has privileged access into the   kijiye apne namak se” and “Aaj ka
                             FY2018 Revenue for      kitchens of around 150 million Indian   masaledar sach” and innovations in
                             Vaccum and Iodised Salt -    homes. Those intimate relationships with   packaging enable us to stand out in the
                             ` 1,275.47 crore        consumers on quality lend a position of   competitive marketplace. This is re ected
                                                     trust, that is a foundation of our future   in consistently high equity scores for the
                                                     growth in CPB.                     brand across various surveys. We work
                             Manufactured capital                                       closely with the Innovation Centre to
                             Production volume -     We have access to rich sources of natural   apply our knowledge and develop new,
                             Salt: 960,596 MT        capital in the form of naturally evaporated   healthy products. Preparing a future ready
                                                     brine at Mithapur in Gujarat, and salt   FMCG distribution network, focused on
                                                     from Thoothukudi in Tamil Nadu and   relevant channels, will lend a competitive
                             Human capital           Gandhidham in Gujarat. We source pulses,   advantage.
                             Number of on roll       besan, and spices to strict speci cations
                             employees - 205         from locations across the country, to   With an IT enabled backbone, the business
                             Number of o  roll       ensure the highest standards of quality.   is exploring opportunities in the digital
                             employees - 375                                            space to connect with consumers, share
                                                     Our processing and packing facilities are   product knowledge, understand consumer
                                                     examples of responsible manufacturing.   requirements, and improve operational
                             Intellectual capital    They are located close to the raw materials   e ciencies.
                             New products/innovation   and tightly integrated into our supply
                             product stories - khichdi   chain. Our packing centres and partner-  Key measures
                             mix, multigrain chilla mix,   owned facilities for co-packing across the
                             moong chilla mix, organic   country, adhere to the highest standards.       FY2017   FY2018
                             pulses, powdered rock salt,   The best-in-class logistics and distribution   Tata Salt franchise   25.7%  25.5%
                             spice variants.         networks we have built mean our    market share in
                                                     products are available in a wide range of   powdered salt
                                                     outlets. Our operations carry certi cations   segment
                             Social capital          such as International Organization of   Tata Salt outlet   16.5   17.8
                             Number of stockists - 3,268   Standardization (ISO) and Occupational   reach  Lakh    Lakh
                             Number of CFAs - 25     Health and Safety Assessment Series
                             Number of distributors - 43  (OHSAS).                      Customer          Retailers
                             Retail outlets coverage                                    satisfaction      75         76
                             (direct+indirect) - 17.8 lakh  We have increased salt production by   Employee   62%  74%
                             Number of households    more than 40,000 MT to support the   engagement
                             consuming products -    variants of value-added salts launched
                             148 million             during the year. Our brands, Tata Salt,
                                                     I Shakti, Flavoritz and Tata Sampann, are

                  18   Annual Report 2017-18
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