Page 27 - Tata_Chemicals_yearly-reports-2017-18

Stakeholder enagagement Risks
• Rising cost of energy
We are realigning the organisation structure by directionally moving to make our • More stringent environmental norms
employees at the Chemicals Business Unit more globally aligned for a lean, agile, and • Volatility in Chinese soda ash supply/
cost e cient culture. ChemConnect is helping us increase our customer engagement by demand dynamics
impacting real time accessibility, direct engagement, and better service levels. • Increasing xed costs

Innovation leader with industry rsts Opportunities
• Lean six sigma process to identify and
ChemConnect Back o ce system improve productivity and cost control
is our innovative Business to Business We established a back o ce system mechanisms. Controlling variable
(B2B) customer relationship management to support our customers with order costs including fuel, salt, limestone
system connecting 2500+ customers to booking, banking queries, and a host of through raw material securitisation Integrated Report
Tata Chemicals. other information. and continuous improvement
programs.
• Adhering to new regulations
proactively with innovative solutions
like (Carbon Dioxide) CO capture,
2
and nano ltration.
• Expanding capacity in soda ash and
other product lines, including Salt,
cement, sodium bicarbonate and
bromine.
Bulk dispatch Value-added product variants • Increasing value-added products and
On a mission to go green, we use bulkers We push product innovation by o ering sustainable supply chain practices
to transport our product. This helps us value-added product variants. Medikarb™, like bulk material.
eliminate the use of plastics for packaging a pharmaceutical-grade sodium • Using technology to make processes Statutory Reports
and reduce our carbon footprint. bicarbonate, with its applications as an simpler for customers and internal
active pharmaceutical ingredient is a good stakeholders in the digital age.
example. • Continuing focus on keeping xed
costs low.
Our sustainability led growth • Enhancing ease of doing business,
customer partnerships around
• Reusing low grade bicarb, soda ash, hazardous waste ash and lime by sending to themes of innovation, and
third parties for recycling, reuse, and disposal. sustainability for stronger customer
• All soda ash produced at TCNA leaves the facility on rail cars thus reducing the need connect.
for packing materials. • Broad-basing application for mineral
• Expanding Mithapur bicarb capacity with recovered carbon dioxide. reserves such as trona and CRS in the
Read more on page 27. gas treatment, animal feed, poultry
feed to expand market and reduce
unit xed cost implication. Financial Statements

Looking ahead Global chemicals business
• Establish market presence swiftly • Sustainable market leadership
• Enjoy rst-mover advantage before • Cost competitive manufacturing
the entry of other established players • Plant and capacity enhancement
• Convert parts of the existing bicarb to • Investment in green eld projects
pharma grade through an identi ed • Development of value-added
contract manufacturer products
• Boost customer engagement with • More innovation in new product
ChemConnect application such as Medikarb

Basic chemicals 25