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Integrated Report   Statutory Reports  Financial Statements
              1-59                Management Discussion and Analysis  147-300


            8.  Innovation and Technology                          for Rallis' Seeds division, Sales Force Automation and Dealer
                Innovation Centre                                  Management System implementation for Rallis, Rebate
                                                                   Management System automation.
                The Innovation Centre (‘IC’) at Pune is the Company’s
                science  and  technology  hub  for  seeding  new      Various advanced analytics initiatives are being leveraged for
                businesses and accelerating the Company’s businesses.   improved insight and productivity gains such as the Drishti
                IC supports the Company’s businesses by providing   platform for monitoring over 6,000 acres of Seed production,
                cutting-edge technology solutions and a customer-centric,   remote sensing technology for salt pans to remotely handle
                multi-disciplinary problem-solving approach for sustainable   operations and predict salt production, Market Intelligence
                differentiation. The Company has filed a total of 129 patents,   Dashboard – Sales and Marketing, Covid-19 impact analysis
                out of which 45 have been granted till date. In FY 2020-21, IC   dashboard, Global Safety Analytics project on text mining
                published 4 research papers in international peer-reviewed   and pattern recognition, Hybrid Advance Trails analytics for
                journals.                                          Seeds division.
                During the year, IC significantly supported Nutrition      IIoT was utilised in the implementation of Boiler efficiency
                Sciences division by building expertise in fermentation   and Carbonation  Tower applications with further
                technology for the prebiotics. Its Performance Materials   applications being developed. Steps have been taken
                division developed customised grades of Silica for   towards implementing a common Enterprise Resource
                rubber and garment applications.  The Company won the   Planning (ERP) system across all Group companies, including
                prestigious CSIR Diamond Jubilee Technology Award 2019   Customer Relationship Management (CRM) and Distributor
                for technological innovation in prebiotics and the
                ICC Acharya P. C. Ray Award for Development of     Management System (DMS) modules in the Basic Chemistry
                Indigenous  Technology  under  Performance  Materials   business.
                division.  The Company was recognised amongst India’s      Information security is a critical function and TCL continually
                top 25 Most Innovative Companies in 2020 by CII for the   strengthens it through the implementation of relevant
                second time in a row.                              solutions, processes and training employees. The Company
                                                                   has signed up a competitive third party to manage, monitor
            9.  Digitalisation and Information Technology          and  improve the  overall  cyber-security posture of  the
                The Company is on the Industry 4.0 journey where   organisation. It is also focussing on strengthening its core IT
                businesses are increasingly adopting digital technologies.   for availability, reliability, security of the information assets
                It  has  realigned  its  internal  teams,  re-baselined  the  IT   and optimising the costs in the current economic situation.
                Strategy and Digital  Transformation roadmap with an
                enterprise focus.  The IT and Digital function has played   10.  Human Resources
                a  major  role  in  tackling  the  challenges  of  Covid-19.      FY 2020-21 started as the Company was completing
                It enabled secure and productive work from home options   post-closing activities related to the exit of the
                for employees, provided seamless remote operations of   Consumer Products business. Safety of employees,
                key systems and transactions, provided market intelligence   contract/migrant labour, their families and the community
                and sales dashboards.
                                                                   around us, medical care and supply of essentials were some
                The Company embarked on many transformational      of the immediate concerns of the Company. A slew of
                initiatives such as Transportation Management System (TMS)   initiatives such as work-from-home, workplace protocols
                for Mithapur and Rallis' Crop Care and Seeds division, HRMS   at factories, advisories educating employees, regular team
                and payroll on a new modern platform for the Company,   meets, remote mentoring, adoption of digital processes
                Laboratory Information Management System (LIMS) for IC   and online capability building was launched to keep
                Pune (R&D), Rallis QA Labs and RICH, SAP Implementation   employees engaged and productive.



                                The Company won the prestigious CSIR Diamond Jubilee Technology Award 2019
                                for technological innovation in prebiotics and the ICC Acharya P. C. Ray Award for
                                Development of Indigenous Technology under Performance Materials division




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