Page 11 - Tata_Chemicals_yearly-reports-2017-18
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Identifying material issues        We engaged investors, shareholders,
                                                     TCL believes that an issue is material if   media, government, employees (Indian
                                                     it impacts the ability of the business to   and international), suppliers, customers,
                                                     create and sustain value over the short,   and the community in the process.
                                                     medium and long term. We consider   Interactions included one-on-one
                                                     the e ect on our strategy, governance,   meetings, tele-calls, video conferencing,
                                                     performance, growth, costs, risks,   detailed interviews of top management,   Integrated Report
                                                     opportunities, and importance for our   and external stakeholder surveys.
                                                     stakeholders. We check whether the
                                                     issues are aligned with our vision, brand   Mapping materiality issues
                                                     portfolio, and geographical footprint.   Insights achieved from those regular
                                                                                        engagements with our stakeholders
                                                     Following the identi cation and mapping   helped us map the material issues against
                                                     of issues previously, we have extended    internal business priorities. The business
                                                     the materiality assessment process during   goals and challenges were then reviewed
                                                     the year to identify priorities across the   to  nalise the materiality matrix. We have
                                                     value chain.                       internally reviewed the materiality by each
                                                                                        business to check its relevance.

                                                                                        We decided to revisit the material aspects
                     Materiality matrix                                                 periodically and same was done this year.   Statutory Reports
                                                                                        We track and measure the focus area
                                                                                        parameters that are relevant and conduct
                                                                                        materiality assessment process to arrive at
                                                                                        material matters that impact the business
                                                                                        today and in future.

                                                                                        We recognise that each of our businesses
                                                                                        engage with and impact a unique set
                                                                                        of stakeholders. We have addressed the
                                                                                        interests of stakeholders under each of the
                                                                                        business spreads being Chemicals (p22),
                                                                                        Consumer Products Business (p16) and
                                                                                        Nutritional solutions (p28).         Financial Statements



                                                                                        Addressing materiality issues
                                                                                        A crucial step in this materiality process
                                                                                        is e ectively resolving issues via strategic
                                                                                        and accountable responses. The positive
                                                                                        outcomes of such resolutions are
                                                                                        propelling us towards de nitive growth.
                                                                                        While we address material issues, we will
                                                                                        closely monitor the progress made during
                                                                                        the ongoing  nancial year and report
                                                                                        internally to evaluate progress against our
                                                                                        our long-term commitments.


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