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01   INTEGRATED      73  STATUTORY     178   FINANCIAL
                                                                                   Integrated Annual Report 2021-22                      REPORT              REPORTS             STATEMENTS
                                                                                                                                         Basic Chemistry Products


           Leading with Competitive Advantage                                                                                      Operational and Strategic         US operations recovered from the   US operations undertook refinancing /
                                                                                                                                   Developments                      pandemic in the earlier part of FY 2021-22   repricing of its US$375 million long-term
                                                                                                                                   Delivering resilient performance  and delivered a record Trona and Soda   debt; and Kenya operations made partial
                                                                                                                                                                     Ash production through improvement   loan pay-off amounting to US$10 million
           High brand equity                                                       ESG commitment for a                            FY 2021-22 was marked by strong demand   initiatives undertaken during the downturn.   in March 2022. This will help the respective
                                                                                   sustainable future                              rebound across segments despite a
              Global market leadership in                                                                                          severe second wave of COVID-19, followed   It remained responsive and successfully met   businesses to become more efficient in
            Soda Ash (#3) and Bicarb (#6)                                               Safety and sustainability (across          by a third wave.                  the strong customer demand.      terms of lower interest costs.
                                                                                     value chain) at the core
              USA and Kenya operations have                                                                                                                          The UK operations ensured sustained   Progressing to a low carbon emission
            global leadership in manufacturing                                           The UK operations is among the            India operations remained agile, running   production rates through FY 2021-22,   The UK operations successfully
            high-purity Soda Ash and Soda Ash,                                       top 3 European leaders for carbon             plants at higher utilisation rates and   along with maintaining a good sales run   commissioned its 40,000-tonne Carbon
            respectively, from natural Trona                                         footprint among Soda Ash and                  reaching out to customers, thereby growing   rate, especially in the second half of the   Capture and Utilisation plant (CCU)
            reserves that are cost and energy-                                       Sodium Bicarbonate manufacturer               sales of Soda Ash, Sodium Bicarbonate,   year. Business operations were impacted   for capturing and purifying carbon
            efficient compared to Soda Ash                                              Long-standing customer relations           Cement, Salt and Caustic. The supply chain   by high input costs, primarily energy and   dioxide emitted from operations,
            produced from synthetic process                                                                                        was consolidated through increasing
                                                                                     with robust CRM                               container rakes, which served as flexible   variable costs; this was balanced by a rise in   and reusing it in high-grade Sodium
              High-grade pharma/haemo grade                                                                                        warehouses, ensuring product availability.   demand and product pricing. There were   Bicarbonate production.
            Sodium Bicarbonate, high-quality                                            Strong CSR processes                       We faced the challenge of input cost   also a number of challenges around the
            salt differentiation of British Salt                                                                                                                     introduction of the UK’s Emissions Trading   Kenya operations has a strong focus on
                                                                                                                                   pressure due to firm energy and coal prices,   Scheme (UKETS), but things are now   utilising solar energy to reduce energy
                                                                                                                                   increased freight rates and higher solar   stabilised after several interventions.  costs and optimise greening. It has initiated
                                                                                                                                   salt costs (as the extended monsoon and                            a project to produce 24 KT of Pure Ash
                                                                                                                                   cyclone in May 2021 impacted raw salt   Kenya operations delivered a   Magadi (PAM) through solar power.
                                                                                                                                   production). However, increasing global   good performance despite supply
                                                                                                                                   prices of Soda Ash and Sodium Bicarbonate   chain constraints.
                                                                                                                                   enabled better realisation in domestic
                                                                                                                                   markets and more efficient cost absorption.
                            Operational efficiency
                            and resilience

                                 Integrated power and steam                                                                        Way Forward
                             facility, superior effluent treatment
                             plant (ETP) and sewage waste
                             management (SWM), self-                               Wide and effective global                                                                                      United States of
                             sufficiency in key resources (salt                    supply chain network                                   India                                                   America
                             and water) and operational                                Multimodal logistics (rail/road/
                             flexibility to counter volatility in                    ship) and lean supply chain                   Enhance manufacturing capacity of key products by expediting   Deepen and widen customer relations by serving growth
                             raw material and fuel price                             for cost-efficient and faster                 ongoing capacity expansion projects and by initiating new capex   opportunities in solar, glass, and lithium carbonate for energy capture,
                                                                                     movement                                      projects.                                         storage and delivery. We are also developing deeper customer connect
                                                                                       Manufacturing presence in                   Fulfil sustainability commitment by enhancing efforts on safety,   through our own sales network of international distribution partners
                                                                                     key markets provides scope for                process safety and risk management and sustainable operations   for Soda Ash in focus markets following the planned exit from the
                                                                                     localisation of supply chains                                                                   American Natural Soda Ash Corporation (ANSAC) tie-up in January
                                                                                                                                   as well as following SBTi roadmap for low emission manufacturing.
                                                                                       Leveraging our global capabilities                                                            2023. Further, we are maximising efforts towards safe, efficient Trona
                                                                                     to deliver Soda Ash across the                Strengthen product portfolio by intensifying R&D around   and Soda Ash production to satisfy customer demand.
                                                                                     world, in a manner that is cost-              the development of new products, new applications, and   Enhance people capabilities by implementing training and career
                                                                                     effective and high on service                 process improvements. Strong focus is on green products and   development programmes to deliver the next generation of leaders.
                                                                                                                                   on enhancing value-added Sodium Bicarbonate portfolio to
                                                                                                                                   consolidate our market leadership. Collaborative initiatives with   Augment sustainability commitment by enhancing waste soda
                                                                                                                                   customers are being undertaken for innovations.   ash recovery to support production and reduce environmental load,
                                                                                                                                                                                     and by investing in environmental improvement projects for long-term
                                                                                                                                   Strive for technology excellence by increasing the use of
                                                                                                                                   Industrial Internet of Things (IIoT), Artificial Intelligence (AI), data   sustainability.
                                                                                                                                   analytics and technology to improve manufacturing practices and   Leverage our strong financial profile with high cashflow
                                                                                                                                   business processes.                               generation to meet business opportunities as demand outpaces
                                                                                                                                                                                     supply with limited new capacities coming onstream.

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