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01 INTEGRATED 73 STATUTORY 178 FINANCIAL
Integrated Annual Report 2021-22 REPORT REPORTS STATEMENTS
Managing Material
Matters and Aligning
Priorities

M6 M8 M10 M12

Customer engagement Product stewardship Spills Ethics & Governance
We are a customer-centric organisation. We regularly We have expertise in science-based R&D. We are Our business deals with chemicals, the spillage of Our stakeholders trust us and associate with us
engage with customers to meet their needs of value- increasingly channelling it towards developing which can cause damage to the environment. We because of our reputation of integrity and ethical
added products and ensure responsive services. We products that are more sustainable in terms of resource have implemented best practices for safe product practices. We strictly abide by the Tata Code of
also leverage digital platforms to enable them to consumption and the positive impact they have on the handling across value chain of manufacturing, storage, Conduct and have zero tolerance policy for any
seamlessly connect with us. Initiatives like meets with planet. We are also collaboratively working with supply logistics and distribution. We also support and train unethical practices. We engage with all our supply
senior leaders and joint business development plans chain towards making our operations safer and more our distribution network in adopting such practices. chain partners on such policies including those
are undertaken to collaboratively grow businesses. sustainable across the value chain. This focus on product Systems have been put in place for tracking and relating to human rights, anti-bribery &
These efforts help maximise customer satisfaction and stewardship is strengthening our brand reputation and assessing incidents relating to product spills, transport anti-corruption and sexual harassment. We are
ensure higher retention. positioning us attractively in a market where customers accidents and quality of product and packaging to constantly benchmarking ourselves to global
are increasingly seeking sustainable products. take corrective actions on time. Our constant efforts best practices and frameworks to strengthen our
have prevented serious incidents and thereby protect governance practices.
our reputation.

M7 M13
M9
Community relations & engagement Employee Engagement
We maintain amicable relations with the communities Human capital development M11 Highly engaged employees are committed to the
near our plants. We ensure that our operations do In a challenging and evolving landscape, it is essential organisation and keen to take up responsibility. We
not in any way cause harm to them or to the local to have people with right and future-ready skills. We Diversity achieve this through programmes on health, safety
biodiversity. We are undertaking efforts to improve run several learning and development programmes to Being a company engaged in diverse businesses and and wellness, and also by appropriately rewarding
their socio-economic standards including creating achieve this. We are also leveraging digital platforms geographies, it is important for us to attract people and recognising their contributions. We undertake to
livelihood opportunities, targeting health and well- to enable mass learning. Further, various leadership having diverse skill-set and knowledge and encourage improve people policies basis their feedback. Regular
being and encouraging education. Support is also development interventions under Future Ready – them to work together as a team. Our programmes surveys are undertaken to understand their concerns
provided during any kind of emergencies. Future Engaged framework and Managerial Capability of Tata LEAD and Tata Affirmative Action helps drive and satisfaction levels. Our Board members also
Development programmes are being undertaken. diversity across race, sex and age. We also encourage
These efforts are driving organisational productivity women participation through supportive policies connect with some of them. These actions are driving
and strengthening our competitiveness. and by ensuring balanced hiring. Our diversity focus employment engagement scores and making Tata
is driving innovation index and enabling us to solve Chemicals a great place to work.
the challenges of the world, thus making our business
more competitive.

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