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Integrated Annual Report 2018-19









                                     OUTCOMES
                                      MULTIPLE CAPITALS / KPIs     UoM          2018-19
                                      FINANCIAL CAPITAL                                 FINANCIAL CAPITAL
                                      Revenue (Consolidated)       C crore      11,296 ( )
                                      EBIDTA                       C crore       2,095 ( )
                                      PAT                          C crore       1,395 ( )                          Integrated Report
           Sustainable                Cash and cash equivalents   4  C crore     4,205 ( )
                                                                   C/share
                                      EPS (total continuing and
                                                                                  45.38
           development goal           discontinued operations)     C/share        12.50   MANUFACTURED CAPITAL
                                      Dividend on face value of C10 per share
           Tata Chemicals' business   Net worth                    C crore      12,341 ( )
           model and outcomes are     Market Capitalisation as on March 31, 2019  C crore  15,000 ( )
                                      Gross Debt : Equity
                                                                   Times
                                                                                  0.50 ( )
           aligned with the United    Net Debt : EBITDA            Times          0.93 ( )
           Nations Sustainability     MANUFACTURED CAPITAL         KT            3,526 ( )
                                      Soda Ash sales
           Development Goals (SDGs).  Sodium Bicarbonate sales     KT             209 ( )   INTELLECTUAL CAPITAL
                                      Branded salt sales           KT            1,155 ( )
                                      Cement sales                 KT             402 ( )
                                      INTELLECTUAL CAPITAL
                                      Basic Chemistry Business
                                         New products launched     Nos.             3
                                      Consumer Products Business
                                         New products launched     Nos.            10
                                      Specialty Chemicals Business
                                         New products launched - NQ   Nos.          3
                                         New products launched - Nx  Nos.           1   HUMAN CAPITAL
                                      HUMAN CAPITAL
                                      Employee productivity (PBT per employee)  C crore /  0.37 ( )
                                                                   employee
                                      Voluntary attrition          %              10 (-)
                                      Employee Engagement scores   %              73 ( )
               Support functions      Incidents of labour unrest   Nos.           0 (-)                             Statutory Reports
                                      SOCIAL AND RELATIONSHIP CAPITAL
                                                                                 2 lakh
               •  Business Excellence  CSR beneficiaries           Nos.          24,800
                                                                   Nos.
                                      Students covered under educational programme
                                      Basic Chemistry Products Business
               •  Corporate              TCL - Customer satisfaction index   Score  82 ( )   SOCIAL AND
                Communications           TCL - End user reach (no. of companies)  Nos.  3,399 ( )   RELATIONSHIP CAPITAL
                                         TCL - Grievance resolution time   Days   4 ( )
                                         TCNA - Customer satisfaction index   Score  90 ( )
               •  Corporate Strategy &      TCNA - End user reach (no. of companies)  Nos.  71 ( )
                Planning                 TCNA - Grievance resolution time  Days   17 ( )
                                         TCSA - Customer satisfaction index   Score  90 ( )
                                         TCSA - End user reach (no. of companies)  Nos.  71 ( )
               •  Finance                TCE - Customer satisfaction index   Score  96 ( )
                                         TCE - End user reach (no. of companies)  Nos.  1,876 ( )
               •  Human Resource &       TCE - Grievance resolution time   Days  <28 ( )
                                                                   Score
                                         TCML - Customer satisfaction index
                                                                                  78 (-)
                Administration           TCML - End user reach (no. of companies)  Nos.  409 ( )
                                         TCML - Grievance resolution time   Days  2 ( )
               •  Information Technology   Consumer Products Business   Score     76 (-)
                                         Customer satisfaction index (retailers)
                Services                 Grievance resolution time  Days           3 ( )
                                         Household reach           Million       170 ( )
               •  Internal Audit & Business      Retail Outlets (direct and indirect)  Lakh  19 ( )
                Assurance              Tata Salt franchise (Tata Salt, Tata Salt Lite, Tata Salt   %  25.7 ( )
                                       Plus) market share in powdered salt segment
                                      Specialty Products Business
               •  Legal & Corporate      Nutritional Solutions                          NATURAL CAPITAL             Financial Statements
                Secretarial              Customer satisfaction index  Score      80% ( )
                                      NATURAL CAPITAL
               •  Research &          Energy Savings (Global)      Gj           24,109 ( )
                                                                                6,279 ( )
                                                                   Gj
                                      Energy generated from renewable sources*
                Development           Total Water Consumption (Global)  Mm 3     105 ( )
                                      % of Sea Water Consumption (Global)  %      73 ( )
               •  Sustainability &    Water discharged (Global)    Mm 3 3         89 ( )
                                      Water recycled (Global)
                                                                                  70 ( )
                                                                   Mm
                Corporate Social      Responsible manufacturing index (Global)  score  0.47 ( )
                Responsibility        Solid waste utilisation*     %              90 ( )
                                      GHG emissions (Global)       mtCO2/MT      0.79 ( )
                                                                   Produced
                                      Packaging waste recycled and co-processed*  %  75
                                     Note: ( /  indicate change over previous year, - means no change)
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