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2 Missing the opportunity to embrace digitalisation pace supporting business growth

Mitigation • Various digitisation initiatives are taken analytics tools to support business
• Plans are underway to make digital by the Company to focus on improving decision-making is also underway
technology a core part of the Company's efficiency, enhancing customer • New-age systems to enable the
operations engagement and having better analytics next level of digitalisation are being
• Using technology to make processes to make informed decisions implemented in operations
simpler for customers and internal • Enhancement of the business
stakeholders in the digital age intelligence platform with visual

3 Failure to have a robust and flexible succession planning process
Mitigation leaders. We have talent management • We have leveraged technology
• The Company invests on internal talent strategies in place for attracting and to enable continuous learning via
and nurtures them through the culture retaining talent e-platforms such as e-learnings and
of continuous learning and career • Succession planning for Senior mobile app based courses
path development initiatives, thereby Management to ensure continuity in
building capabilities for creating future business is in place

Operational Risks

4 Cyber Security Risk

Mitigation awareness programme, benchmarking • Steps taken by the Management
• Regular security compliance check, against ISO 27001 (global standard to address cyber security risks is
periodic third-party assessment, for Information Security Management periodically reviewed by the Risk
upgrading fire walls, having threat System) Management Committee of the Board
monitoring systems, regular patch • Cyber security war room exercise for
updates, periodic cyber security Senior Leadership team

5 Failure to retain market leadership and miss growth opportunities
Mitigation through brownfield expansion and B. Consumer Products
A. Basic Chemistry Products debottlenecking and supplying in India • Continuous brand building initiatives,
through cost efficient supply chain
• We are maintaining cost leadership micro market interventions and
• Cost control initiatives, creating a innovative offerings for nutritional needs
• Scaling capacity both in India and portfolio of value-added products,
at Global Chemistry Business units of the consumer
continued focus on R&D

Financial Risks

Disciplined capital allocation and cost effective financing structure inability to secure sufficient,
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cost effective funding

Mitigation
Business planning with special focus on cash flow and liquidity management

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