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Other expenses represent the following:             INNOVATION AND TECHNOLOGY
                                                    ` in crore  Innovation Centre (‘IC’)
          Entity            Year ended  Year ended   Change   %   The Company established IC to undertake research in applied
                            31 March,  31 March,     Change
                              2018     2017                   sciences with a view to seeding new businesses and supporting
          Changes in inventories of                           existing businesses with innovation. Presently, IC has total 81 active
          finished goods, work-in-                             patents out of which 19 have been granted. In FY 2017-18, IC filed 11
          progress and stock-in-                              new patent applications in various work areas.
          trade                 (104)     113   (217)  (192)
          Stores and spares      271      250     21      8   The IC continues to work with TCL business units in the nutritional
          consumed                                            solutions, chemicals and consumer products; other Tata companies,
          Packing materials      334      332      2      1   as well as carries out its own research and development activities.
          consumed
          Repairs                356      395    (39)   (10)  During the year, IC has developed significant additional capability in
          Rent                   154      163     (9)    (6)  Food Science and Technology. The R&D efforts in this area have led to
          Royalty, rates and taxes  347   322     25      8   the development of innovative consumer products: pulse based mixes
          Sales promotion expenses  160   194    (34)   (18)  (chilla mixes) and multi-grain khichdi which deliver convenience and
          Others(*)              580      567     13      2   nutrition. The innovation centre also supported the TCL business in
          Total                 2,098   2,336   (238)   (10)  developing the technology for manufacture of pharmaceutical grade
                                                              sodium bicarbonate.
          (*) – Others include insurance charges, Distributor’s service charges,
          professional fees, foreign exchange loss, travelling expense, provision   Digitalisation & Information Technology (D&IT)
          for doubtful debts and advances, directors’ fees/commission and
                                                              The Company’s IT infrastructure is continuously reviewed and renewed
          other expenses.
                                                              in line with business requirements and technology improvements. The
          The other expenses have decreased primarily due to:  Company has implemented common Enterprise Resource Planning
          a.   Movement in changes in inventories of finished goods, work-in-  (‘ERP’) system across all its wholly owned operating subsidiaries.
             progress and stock-in-trade is primarily on account of increase in   During the year, the Company’s systems and infrastructure were
             stock levels of agri business.                   augmented and modified to seamlessly support new requirements
                                                              such as GST and portfolio realignments.
          b.   Repair expenses lower at HFUK and TCNA.
          c.   Sales promotion expenses lower at TCL India.   Various digitisation initiatives are taken by the Company to focus
                                                              on improving efficiency, enhancing stickiness with customers and
          d.   Others mainly due to lower travelling expenditure, professional
                                                              having better analytics to make informed decisions. A Customer
             fee, foreign exchange loss and depreciating USD and GBP
                                                              Relationship Management (‘CRM’) and Distributor Management
             exchange rates against INR.
                                                              System (‘DMS’) were implemented for chemicals business to
          Total Debt and Amortisation schedule                enhance customer experience and similar systems are now being
                                                              implemented in the consumer business.  The Company has also
          7,000        Repayment  schedule of existing debt   implemented procurement and spend management systems which
               6,418                                ` Crore
          6,000                                               have allowed successful collaboration with supply chain participants,
                                                              for businesses in India.  The same solutions are now being extended
          5,000
                                                              to other geographies globally.
          4,000
                                                              New age systems to enable the next level of digitalisation are being
                                                     Subsidiaries
          3,000
                                               2,561   TCL Standalone
                                                              implemented in operations. As a part of this drive, the Company is
          2,000                                               adding digital tools at Mithapur plant and leveraging analytics for finer
                                  1,555
                      1,126  1,114
          1,000                                               control. Remote sensing and Artificial Intelligence (‘AI’) applications
                                         59                   are being explored across operations to improve predictability and
           -
               Mar'18  FY19  FY20  FY21  FY22  FY23           efficiency.  In new facilities being set up, state-of-the-art control
              Gross Debt         Repayments
                                                              systems are being installed to meet global customer standards from
          Note:
                                                              start of production.
          1.   Gross debt of ` 6,418 crore includes ` 450 crore of working
                                                              Enhancements of the business intelligence platform with visual
              capital loans and ` 83 crore of revolver facility.
                                                              analytics tools to support business decision making is also underway.
          2.   The repayment schedule for term loans has been prepared   Digital is playing an increasing role in the Company, with more mobile
              considering the existing repayment terms. Some of these   applications delivering better experiences across the value chain and
              loans/facilities may be refinanced, in full or in part, from time to   through larger usage of market and operational data to provide better
              time in future depending on the requirement and the business   analytics.
              plans.
          102 Annual Report 2017-18
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