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Integrated Report Statutory Reports Financial Statements
Integrated Annual Report 2020-21 Our Business Model 60-146 147-300

Our Business Model

The resources we use How we create value Outputs Outcomes

Financial Capital We produce a wide range of bulk Financial Capital
We ensure prudent financial management practices and and value-added products including Proposed Dividend: ` 10 per share ( )
leverage our cash generating business model to strengthen Soda Ash, Sodium Bicarbonate, Salt, Cash generated from operations: ` 2,037 crore ( )
balance sheet position and sustain business growth.
Cash and cash equivalents: ` 2,975 crore ( ) Specialty Silica, Prebiotics, Crop Care EBITDA: ` 1,501 crore ( )
Networth: ` 15,143 crore ( ) (Rallis), Seeds (Rallis) EBITDA/Revenue from operations: 15% ( )
Capital employed: ` 25,418 crore ( ) Strengthened balance sheet as gross debt : equity improved to 0.46 ( )
Net debt to EBITDA at 2.6 ( )
Manufactured Capital
We invest in new capacities and maintaining existing ones Performance Nutrition Agri Manufactured Capital
to manufacture quality products and in building inbound/ Basic Materials Sciences Sciences
outbound logistics to ensure efficient supply chain. These Chemistry Soda Ash Salt Sales volume of key products Enhancement in manufactured assets and capex progressing well
investments also help manage our environmental footprint. Products Sodium Sodium Bicarbonate are as follows: Prebiotics plant at Nellore stabilised
Capex incurred: ` 1,242 crore ( ) Bicarbonate (Food, Feed, Pharma)
(Industrial) Decline in sale of Soda Ash to 3,023 KT
Soda Ash Increase in sale of Sodium Bicarbonate to 221 KT; Salt to 1,581 KT
Intellectual Capital Silica Prebiotics Active Ingredients (AI) 3,023 KT
Specialty
We are strengthening our competitive edge by making sustained Products (FOS / GOS) Agri Formulations
R&D investments at our innovation centres, collaborating with Formulations Seeds Intellectual Capital
scientific institutes and investing in digital technologies to enhance Sodium Bicarbonate
operational efficiency. Robust new product launches and registrations
Investment in R&D (including Rallis): ` 70 crore ( ) Technology (R&D) Digitisation Sustainability 221 KT Enhancement in intellectual property
Technically skilled people in R&D: 220 ( ) Total No. of Patents filed: 163
Sustainability and good health for a better tomorrow

Human Capital Salt Human Capital
We provide training and skills to create a pool of high performing, 1,581 KT High employee productivity, job satisfaction, engagement and retention
innovative people with diverse skillset to operate business Total Recordable Injury Frequency Rate decreased to 1.46 from 1.69
efficiently. We also undertake initiatives around inclusivity, safety
and leadership development. Operational Excellence Customer-Centricity Zero incident of labour unrest
Training days per employee: 2.25 man-days ( )
Leadership training provided: 270+ man-days ( )
Safety training per employee: 0.95 man-days ( ) Social and Relationship Capital
Raw Product Logistics End use CSR beneficiaries: 2 lakh beneficiaries (increase from 1.5 lakh)
Social and Relationship Capital Material High customer satisfaction index
We integrate the needs of our stakeholders (customers, Multiple new customers added
suppliers, contractors, community) and invest in various Support to all stakeholders during Covid-19 pandemic
welfare initiatives, processes and technologies to Enhancement in global supply chain network
strengthen relations and build trust. Processing Packaging Distribution Customer
CSR spending* (standalone) – ` 21 crore ( )
(through partners)

Listening and Engagement Process Natural Capital
Natural Capital Emergent Needs Buying Patterns VoC KAM Customer Complaint Management CSAT
We sustainably use resources and actively invest in No serious environmental incidents or material impact to biodiversity / habitats
sustainable technologies to promote circular economy and Inputs to SPP / LTSP Opportunities for New Product Development/Variants Responsible manufacturing index (global) changed from 0.31 to -0.08 and for
reduce our environment footprint. Innovation opportunities in Customer/Operating Processes Indian operations changed from 1.29 to 2.82
Resources used: Reduction in CO emission (4.48 to 4.13 million MT)
2
Trona 46,05,233 MT ( ) Reduction in fresh water withdrawal (27,728 to 26,143 Megalitres)
Solar Salt 24,02,580 MT ( ) Refer page 50-58 Sustainable use of resources Positive outcome
Limestone 18,88,378 MT ( ) to view the detailed value chain for each business Negative outcome
Neutral outcome
*Higher than our 2% commitment
( ) Increase (over past financial year)
( ) Decrease (over past financial year)
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