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Integrated Report Statutory Reports Financial Statements
Integrated Annual Report 2020-21 Responding to Covid-19 60-146 147-300
with Resilience

FY 2020-21 operational and strategic Highlights Responding to Covid-19 with Resilience

Covid-19 took the entire world by surprise. With serious health concerns, governments across the globe
implemented measures such as lockdown and reduced economic activity to curb the virus spread. A black
swan event, it led to severe global financial market turmoil and increased volatility. Though in India, the
markets have shown some resilience and are recovering sharply. At Tata Chemicals Limited, we responded
to the emergency with agility. Business continuity plan was brought into action and measures were
Continued focus on customer-
1. centricity and delivering on undertaken to ensure protection of all stakeholder groups.

customer promise
Initiatives to support our stakeholders

employee safety and well-being Community support
Work from home, employee engagement, Distributed dry ration and food kits to ~10,700 families and
digital training and social collaboration hygiene kits to ~8,500 families
Safety and well-being protocols for medical Awareness campaigns across villages within the vicinity of our
infrastructure manufacturing plants
All units operating with social distancing A digital push in all our community development
2. Maximising operating Free Emotional and mental wellness support, digital financial training to SHGs members – Hu Pan Digital,
programmes included online education classes for students,
and safe practices with minimal strength
required
online training programme for farmers' awareness, online
Cash Flows
access to counselling, wellness coaching, skill training for youth, etc.
etc. were offered Community engagement was ensured through virtual
connects and celebrations, small group meetings, phone calls,
WhatsApp calls, etc.
Healthcare assistance Donated ` 3 crore towards Covid-19 relief initiatives including
Established 100-bed isolation ward at financial assistance to Gujarat and Tamil Nadu CM Relief Fund;
Mithapur Hospital the District Collectors of Jamnagar, Nellore and Tata Memorial
Centre and other agencies/institutions
3. Prioritised Capex Distributed 1.7 million litres of sodium Awareness campaigns including demonstration of social
hypochlorite and 1.7 lakh litres of hand
programme in Mithapur
distancing and washing hands, distribution of posters and
sanitisers manufactured at Mithapur and
and Dahej to drive growth Rallis respectively soap, mentorship and empowerment, set-up medical camp to
provide medical checks and distributed medicines (Kenya)
Support to government hospitals with
various supplies Distributed food, Vitamin A & de-wormers to over 5,000 Magadi
community members (Kenya)
Donated £10,000 and 1,000 surgical masks to
St. Luke‘s Hospice (in UK)
4. Focussed delivery teams to Livelihood opportunities

drive operational excellence in
1.3 lakh masks produced by local SHGs
Performance Materials (soda 1 lakh masks sold through Okhai
Ash, silica and others), nutrition Provided livelihood support to 275 rural women
sciences (salt, sodium Bicarbonate Direct farm to home process set up to connect
and help sell the produce from 325 farmers to
and Fos) and Agri sciences consumers through mobile app
(Crop Care and seeds)

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