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Integrated Report   Statutory Reports   Financial Statements
                                                                                      Integrated Annual Report 2020-21              Responding to Covid-19   60-146         147-300
                                                                                                                                    with Resilience

           FY 2020-21 operational and strategic Highlights                                                                         Responding to Covid-19 with Resilience




                                                                                                                                   Covid-19 took the entire world by surprise. With serious health concerns, governments across the globe
                                                                                                                                   implemented measures such as lockdown and reduced economic activity to curb the virus spread. A black
                                                                                                                                   swan event, it led to severe global financial market turmoil and increased volatility. Though in India, the
                                                                                                                                   markets have shown some resilience and are recovering sharply. At Tata Chemicals Limited, we responded
                                                                                                                                   to the emergency with agility. Business continuity plan was brought into action and measures were
                  Continued focus on customer-
           1.     centricity and delivering on                                                                                     undertaken to ensure protection of all stakeholder groups.

                  customer promise
                                                                                                                                     Initiatives to support our stakeholders



                                                                                                                                                 employee safety and well-being          Community support
                                                                                                                                                     Work from home, employee engagement,     Distributed dry ration and food kits to ~10,700 families and
                                                                                                                                                   digital training and social collaboration  hygiene kits to ~8,500 families
                                                                                                                                                      Safety and well-being protocols for medical     Awareness campaigns across villages within the vicinity of our
                                                                                                                                                   infrastructure                          manufacturing plants
                                                                                                                                                      All units operating with social distancing     A digital push in all our community development
                                                             2.      Maximising operating Free                                                         Emotional and mental wellness support,   digital financial training to SHGs members – Hu Pan Digital,
                                                                                                                                                                                           programmes included online education classes for students,
                                                                                                                                                   and safe practices with minimal strength
                                                                                                                                                   required
                                                                                                                                                                                           online training programme for farmers' awareness, online
                                                                     Cash Flows
                                                                                                                                                   access to counselling, wellness coaching,   skill training for youth, etc.
                                                                                                                                                   etc. were offered                        Community engagement was ensured through virtual
                                                                                                                                                                                           connects and celebrations, small group meetings, phone calls,
                                                                                                                                                                                           WhatsApp calls, etc.
                                                                                                                                                 Healthcare assistance                      Donated ` 3 crore towards Covid-19 relief initiatives including
                                                                                                                                                    Established 100-bed isolation ward at   financial assistance to Gujarat and Tamil Nadu CM Relief Fund;
                                                                                                                                                   Mithapur Hospital                       the District Collectors of Jamnagar, Nellore and Tata Memorial
                                                                                                                                                                                           Centre and other agencies/institutions
           3.     Prioritised Capex                                                                                                                 Distributed 1.7 million litres of sodium     Awareness campaigns including demonstration of social
                                                                                                                                                   hypochlorite and 1.7 lakh litres of hand
                  programme in Mithapur
                                                                                                                                                                                           distancing and washing hands, distribution of posters and
                                                                                                                                                   sanitisers manufactured at Mithapur and
                  and Dahej to drive growth                                                                                                        Rallis respectively                     soap, mentorship and empowerment, set-up medical camp to
                                                                                                                                                                                           provide medical checks and distributed medicines (Kenya)
                                                                                                                                                    Support to government hospitals with
                                                                                                                                                   various supplies                         Distributed food, Vitamin A & de-wormers to over 5,000 Magadi
                                                                                                                                                                                           community members (Kenya)
                                                                                                                                                     Donated £10,000 and 1,000 surgical masks to
                                                                                                                                                   St. Luke‘s Hospice (in UK)
                                                             4.      Focussed delivery teams to                                                  Livelihood opportunities

                                                                     drive operational excellence in
                                                                                                                                                    1.3 lakh masks produced by local SHGs
                                                                     Performance Materials (soda                                                    1 lakh masks sold through Okhai
                                                                     Ash, silica and others), nutrition                                             Provided livelihood support to 275 rural women
                                                                     sciences (salt, sodium Bicarbonate                                             Direct farm to home process set up to connect
                                                                                                                                                   and help sell the produce from 325 farmers to
                                                                     and Fos) and Agri sciences                                                    consumers through mobile app
                                                                     (Crop Care and seeds)


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