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Integrated Report Statutory Reports Financial Statements
Integrated Annual Report 2020-21 Focussing on Operational 60-146 147-300
Excellence and Quality
Leadership
MAnUFACTUReD CAPITAL
Focussing on operational excellence

and Quality Leadership America Revenue EBITDA
` 2,878 crore ` 351 crore

We continually invest in best-in-class technologies across our plants to ensure optimum operational and
supply chain efficiency, quality excellence and highest health and environmental safety standards. This is Manufacturing facilities: No. of depots: 17
strengthening our reputation as reliable supplier and enhancing cash generation. Green River Basin, Wyoming, USA No. of distributors: 8
Customer satisfaction index: 95%
Markets:
sDGs impacted Americas, South East Asia, Oceania / Australasia
operational subsidiary:
Tata Chemicals North America Inc. (TCNA) - Amongst the world's leading
Asia Revenue EBITDA producers of high-quality natural Soda Ash
` 5,423 crore ` 936 crore

Manufacturing Manufacturing facilities: Basic Chemistry Products
priorities Mithapur - Gujarat, Cuddalore - Tamil Nadu, TCL India Revenue EBITDA
TCL Nellore - Andhra Pradesh, Ankleshwar - Gujarat, Dahej No. of depots: 17 Europe ` 1,409 crore ` 138 crore
Continuing enhancement - Gujarat, Lote - Maharashtra, Akola - Maharashtra, Seed No. of distributors: 50
of Process safety and No. of customers: 765+
Risk Management processing plants Telangana and Chhattisgarh Customer satisfaction index: 86% Manufacturing facilities: No. of depots: 11
recommendations
Achieve operational specialty Products Winnington - UK, Lostock - UK, Middlewich - UK No. of distributors: 269
excellence through cost TCL India (Performance Materials) No. of customers: 700+
optimisation and throughput No. of distributors: 11 Markets: Customer satisfaction index: 89%
increase initiatives supported No. of customers: 80+ Europe and the UK (Sodium Bicarbonate marketed globally)
by Project ACe (Agile,
Competitive, excellence) Customer satisfaction index: 88%
Digitisation/IIoT of plant TCL India (Nutrition Sciences) operational subsidiary:
operations No. of depots: 4 Tata Chemicals Europe (TCE) – Amongst Europe's leading producers of Sodium
Fast tracking project ‘Pragati’ No. of distributors: 15+ Bicarbonate, Salt, Soda Ash
focussed on capacity No. of customers: 250+
expansion Head office:
saltwork augmentation Customer satisfaction index: 79%
projects Mumbai Rallis India (Agri Sciences)
No. of depots:
TCNA Innovation Centre: Crop Care - 28, Seeds - 19
Maximise operations to meet Revenue EBITDA
encouraging demand revival TCL Innovation Centre, Pune No. of distributors: Africa ` 413 crore ` 62 crore
Rallis Innovation Chemistry Hub (RICH), Crop Care - 3,879,
TCE Seeds - 2,881
Continue to reduce carbon Bengaluru, Karnataka
footprint of operations Agri-Biotech R&D Facility (Seeds), Bengaluru, Karnataka Number of contacts with Manufacturing facilities: No. of depots: 4
farmers - 26 million Magadi-Kenya, Jorf Lasfar- Morocco (JV), North Africa No. of distributors: 5
Goals Markets: Customer Satisfaction No. of customers: 300+

Run safe and sustainable India, South East Asia, Middle East, Africa, Net Promoter Score - 60 Markets: Customer satisfaction index: 79%
operations profitably EU and the Americas Africa, Middle East, Indian sub continent, South East Asia
optimum utilisation of all
assets and plants operational subsidiary:
Cost efficient manufacturing
Tata Chemicals Magadi Limited (TCML) – Africa's largest Soda Ash manufacturers and among
Kenya's top three exporters
Tata Chemicals South Africa (Pty) Limited (TCSA) – Operates a bulk handling terminal in Durban
serving the South and central African Soda Ash markets and also handling third party cargo
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