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Integrated Annual Report 2018-19











                          Social and relationship capital
                          Social capital represents our community engagements and investments in their development. We carry
                          forward the ethos of Tata Group and strive to become a responsible corporate by undertaking activities    Integrated Report
                          that can bring a meaningful difference to the society.
                          Our relationship capital represents the long-term relationships with the supply partners, dealers and
                          customers. We continue to nurture these relationships to make our business more sustainable. We work
                          closely with our suppliers for sharing knowledge and capacity building. We engage closely with our
                          customers (consumers, industries and farmers) and drive innovation and product quality to meet their
                          needs and enhance satisfaction levels.


                                                   No. of people
            CSR Spend                              benefited
            D26 Cr.                                2,00,000




                          Human capital     *
                          Human capital represents the knowledge, skills and experience of our strong workforce which enables    Statutory Reports
                          us to create value. We invest in their welfare, engagement, skilling, health and safety to ensure the
                          sustained outcome.                                   *The KPI's of human capital include all subsidiaries


            Total on-roll            Employee                                           Employee Productivity -
            employees**              engagement score         TRIFR***                  PBT/Employee
            4,698                    73%                      1.61                      0.37 employee
                                                                                                 C in Cr./


            ** As on March 31, 2019                    *** Total Recordable Incident Frequency Rate indicating
                                                         the number of safety related incidents per million
                                                         hours worked

                          Natural capital
                          Natural capital represents all the renewable and non-renewable resources on which our operations are
                          dependent. This includes various raw materials (i.e. coal and limestone among other minerals extracted from
                          mines), land and water that we use into our operations. Our intent is to minimise the use of natural resources
                          and the impact of our operations on nature.                                               Financial Statements

            % of Process water   Energy generated from      Recycled and co-processed
            supplied by Sea      renewable sources          packaging waste*             Water recycled
            73%                  6,279 GJ                   75%                          66%


                                                            * For TCL India


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