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Integrated Report   Statutory Reports   Financial Statements
                                                                                      Integrated Annual Report 2020-21              Building a Diverse, Future-Ready   60-146  147-300
                                                                                                                                    Workforce

                                                                                                                                   FY 2020-21 Key           Building resilience and focussing on   with various academia and premium research
                                                                                                                                   performing indicators    well-being                            institutions to deepen our R&D capabilities. We
                        HUMAn CAPITAL                                                                                                                       Tremendous efforts of our people with speed   are further strengthening the training hours
                        Building a Diverse, Future-Ready Workforce                                                                        7%                and agility across various manufacturing sites,   recording mechanism with focus on different
                                                                                                                                                                                                  employee segments.
                                                                                                                                                            home offices, in the market and in our R&D labs
                                                                                                                                          (FY 2019-20: 7%)
                                                                                                                                          of women          enabled us to respond to the unexpected events
           We are infusing our human capital with the best talents across generations, nationalities, cultures,                           employees         this year. We quickly scaled up to new work   engaging multi-generational
           ethnicities, skills and capabilities. Alongside, we are re-engineering learning and development and                                              protocols by introducing more flexible and agile   workforce
           talent management to have a future-ready workforce. This advantage drives our long-term growth and                             220               ways of working. We seamlessly transitioned to   Our biannual employee survey “X-press" enables
           maximises value creation in a transformed business landscape.                                                                                    100% remote working for all our office-based   us to constantly listen to our employees and
                                                                                                                                          (FY 2019-20: 228)  employees.                           enhance our people-friendly workplace policies

           sDGs impacted                                                                                                                  Number of                                               and other engagement drivers based on the
                                                                                                                                          Employees in R&D   We supported our people and their families   insights. Our quarterly rewards and recognition
                                                                                                                                          (Intellectual Capital)   through the year with a range of tools to help   programmes, Walk & Talks, Town Halls, Leadership
                                                                                                                                          78%               them to focus on their wellbeing like employee   Connect, knowledge sharing sessions,
                                                                                                                                                                                                  celebrating employee achievements and Fun@
                                                                                                                                                            assistance programme under ”We Care”, mobile
                                                                                                                                          (FY 2019-20: 72%)  app “Be Safe” for self-declaration and tracking   Work ensure active engagement. Our Internal
                                                                                                                                          Functional training   of health etc. TCL has always had a best-in-class   job posting SHINE+ platform helps employees
                                                                                                                                          coverage (Unique   medical policy that includes medical cover for   to move laterally across organisation functions
                                                                                                                                          employees trained)  our employees and their dependents, extensive   and aids inclusivity. Digitalised campus hiring
            Human resource           HR focus areas in FY 2020-21                                                                                           tie-ups with hospitals and doctors in all locations   sustained our capacity-building even during the
            priorities                                                   Building resilience and focussing                                2.25              and cashless facilities.              pandemic.
            Restructuring in line                                        on well-being                                                    (FY 2019-20: 2.9)                                       Digitalising HR operations
            with organisational                                            Work from home (WFH) for 100% employees                        Training days per   Future-ready capabilities
            transformation to drive                                       (non-manufacturing excluding R&D Team) in                       employee          We ensured continuous learning to enable our   We are migrating in a phased manner to an
            operational synergies                                         lockdown                                                                          people to upskill and reskill for their roles by   integrated HRMS solution under the ‘One Tata
                                                                           New work protocols                                                               imparting future-ready contemporary concepts   Operating Network’ OTON. It will help drive
            Building capacities to                                                                                                        7%                through digital learning platforms like edX,   employee experience and enhance operational
            scale up new business                                                                                                         (FY 2019-20: 10%)  Global Gyan, Tata Tomorrow University (TTU).  efficiency thus embracing the workplace of the
            through new hiring                                                                                                            Voluntary attrition   Our leadership development includes specific   future as digitalisation of many processes gets
            and internal capability                                      engaging multi-generational workforce                                                                                    introduced enabling employees and managers
            development                                                    72% ( ; 73%: FY 2019-20): X-prESS employee                                       interventions for women managers, immersive   get the best out of their teams.
                                                                                                                                                            programmes on diversity & inclusions, future
                                                                          engagement score covering
            Higher investments in                                         2,754 employees                                                 ` 2.2 crore       leaders program, capability building for people
            digital initiatives and          A diverse                     600+ appreciations and 300+ monetary                           (FY 2019-20:      managers -‘INVEST’ (Increase Value, Enhance
            niche / specialist skills      workforce to                                                                                   ` 2.2 crore)      Skills for Tomorrow). We have also collaborated
                                              execute                     awards to employee through ‘Kudos’ online                       Revenue per employee
                                            long-term                     platform in TCL India
                                             strategy                                                                                     7:1                Diversity and inclusion (as on March 31, 2021)
                                                                         Future-ready capabilities                                                            on-roll employees                        on-roll employees as per gender
                                                                           1,610 hours of learning as part of Enrich                      (FY 2019-20: 8:1)
                                                                                                                                                                                                                             Female
                                                                                                                                                                                                                   Female
                                                                          platform                                                        Engaged:                           2020-21  2019-20                     2020-21    2019-20
                                                                           185+ certifications from best universities                     Disengaged          TCL India       1,699    1,820            TCL India   7%        8%
                                                                          through edX platform                                            employee ratio      TCE               405      407            TCE        11%        12%
                                                                           We are further strengthening the training                                          TCNA              564      573            TCNA        7%        6%
                                                                          hours recording mechanism with focus on                         11%                 TCML              221      221            TCML       18%        19%
                                                                          different employee segments
                                                                                                                                          (FY 2019-20: 8%)    TCSA (South Africa)  22    24             TCSA       36%        33%
                                                                                                                                          % Employees           TCIPL (Singapore)  4      4             TCIPL      50%        50%
                                                                         Digitalising HR operations                                       trained under       Rallis          1,700    1,610            Rallis      3%        3%
                                                                           Migrating to an integrated HRMS (human                         Manager/ Leadership   Ncourage         19      19             Ncourage   16%        16%
                                                                          resource management system) solution
                                                                                                                                          programmes          Total on-roll   4,634    4,678            Total       7%        7%


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