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 Integrated Annual Report 2021-22  REPORT  REPORTS        STATEMENTS
                  Stay Ahead of Change
                  and Be Future-Ready

 Agile      Resilience requires organisations to have the capacity

            of agility, to make rapid changes and achieve flexibility
            of operations in response to the disruptive forces in
 Stay Ahead of Change and   the external environment and to be able to capture
            immediate opportunity.
 Be Future-Ready
            COVID has been one such disruptive force that
            compelled organisations to respond swiftly. Many
            changed their business operations and processes and
            some even had to make paradigm shifts in business
            models. As the world recovers, geo-political tensions,
            energy and commodity costs are expected to add
            inflationary pressures to the global economy.

                                              Tata Chemicals demonstrated its    in 2020, we ensured business
                                              agility in quickly responding to   continuity with swift adoption of new
                                              the external exigencies over the   work processes and connectivity for
                                              past two years with a combination   all employees and stakeholders for
                                              of operational and structural      continuing business as usual
                                                                                  We strengthened our customer-focussed
                                                 As the global trade was disrupted   ecosystem by detecting, scanning and
                                               during COVID period, we quickly   adapting to the fluctuating needs of
                                               responded with our global supply   the customers. Changed the way we
                                               chain network to ensure availability of   engaged with the customers in terms
                                               material to our key customers     of our services, pricing contracts and
                                                                                 supply chain solutions
                                                 We ensured financial health by
                                               maintaining positive cash flows. This     We modified the working structure
                                               was done through interventions such   to build flexible networks of teams by
                                               as calibrated capital spend, reduction in   adopting connected ways of working.
                                               fixed and variable costs          Adopted new HR policies facilitating
                                                                                 employees to work efficiently from
                                                 We effectively used digital technology   remote locations
                                               to swiftly shift to work from home.
                                               During the sudden COVID lockdown

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